Total And Permanent Disability Benefit

This benefit provides financial support on the total and permanent disability of the policyholder. If a claim is approved, it will be paid out to the policyholder as a lump sum.

About First Africa Life

Start your claim.

Please follow the instructions below to submit a claim. We are here to make the claims process as easy as possible during this difficult time.

  • A completed claim form.
  • A clear, certified copy of your ID.
  • A certified medical report by your regular medical practitioner.
  • A certified medical report by a medical specialist, confirming the disability. This includes copies of all specialist reports, as well as copies of all special medical and laboratory tests.
  • Employer statement, confirming disability (if you are not self-employed).
  • Police report, if disability was caused by an accident.
  • Policyholder’s bank statement, stamped by the bank (Note: the statement cannot be older than three months at the date the claim is submitted).
  • We may request further medical information and/or documents, if required.
  • TPD Claim Form
  • Medical Attendants Report

Please fill in the form to file your claim.

Pick a Claim Woman

Start Your Claim

Select a claim type to file.

To start, please select which type of claim you would like to file from the available options listed below.

Death Benefit

Pay a lump sum to beneficiaries after the policyholder’s death for financial support.

Critical Illness Benefit

Lump sum for critical illness treatment worldwide, reducing other cover.

Waiver of Premium on Temporary Disability Benefit

Premium waiver for a specified number of months if you become temporarily disabled and are unable to earn an income.

Child Death Benefit

Lump sum paid for the death of a covered child, based on a statutory sliding scale.

FAL Start a Claim