Death Benefit

This benefit helps to provide liveable income to beneficiaries following the death of the policyholder. If a claim is approved, it will be paid out to the beneficiaries as a lump sum. The following benefits are linked to the Death Benefit (Policyholder):

Immediate Expenses Benefit: This benefit provides assistance towards the funeral expenses of the policyholder. If a claim is approved, it will be paid out to the beneficiaries as a lump sum. Payment of this benefit reduces the death benefit by the claim amount paid.
Waiver of Premium (WOP) on Death of Policyholder: If the policyholder passes away, we will waive the premium for the Child Death Benefit until the death of the last child or the last child turns 21 or the policyholder would have reached age 65, whichever comes first.

Where applicable, we will auto-file and automatically process these linked benefits for the claimant.

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Start your claim.

Please follow the instructions below to submit a claim. We are here to make the claims process as easy as possible during this difficult time.

  • A completed claim form.
  • A clear, certified copy of the deceased’s ID.
  • A copy Notice of death/DHA-1663.
  • A clear, certified copy of the official death certificate issued by the Department of Home Affairs.
  • A certified report by deceased’s regular medical practitioner.
  • A clear, certified copy of the beneficiary’s ID.
  • Beneficiary’s bank statement, stamped by the bank (Note: the statement cannot be older than three months at the date the claim is submitted).
  • We may request further medical information and/or documents, if required.
  • In the case of unnatural or unknown cause of death, also upload: 1. A post-mortem /autopsy report, 2. Police report, 3. We may request further medical information and/or documents, if required

  • A post-mortem /autopsy report
  • Police report
  • We may request further medical information and/or documents, if required

  • Death Claim Form
  • Death Claim Form by Medical Attendant
  • Medical Attendants Report

Please fill in the form to file your claim.

Pick a Claim Woman

Start Your Claim

Select a claim type to file.

To start, please select which type of claim you would like to file from the available options listed below.

Total And Permanent Disability Benefit

Receive a lump sum in case of permanent disablement.

Critical Illness Benefit

Lump sum for critical illness treatment worldwide, reducing other cover.

Waiver of Premium on Temporary Disability Benefit

Premium waiver for a specified number of months if you become temporarily disabled and are unable to earn an income.

Child Death Benefit

Lump sum paid for the death of a covered child, based on a statutory sliding scale.

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